Oops TV Privacy Policy
Effective Date: 1 August 2024
1. Introduction
Welcome to Oops! (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), Malaysia's Personal Data Protection Act (PDPA), Indonesian Personal Data Protection Law (PDPL), draft Bruneian PDP and other relevant regulations in Asia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Oops! OTT services across Asia and Europe. By using our app, you agree to the practices described in this policy.
2. Information We Collect
Personal Information: This may include your name, email address, phone number, payment details, and other identifying information.
Usage Data: Information about how you use our app, including your viewing history, search queries, and device information.
Technical Data: IP address, browser type, operating system, and other technical details collected automatically.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage.
3. Legal Basis for Processing
Under the Personal Data Protection, we process your personal data based on the following legal grounds:
Consent: Where you have provided consent for us to process your personal data for specific purposes.
Contractual Necessity: To fulfill our contractual obligations with you, such as providing our services and processing transactions.
Legitimate Interests: For purposes that are in our legitimate interests, such as improving our services, ensuring security, and analyzing usage, provided these interests are not overridden by your data protection rights.
Legal Obligation: To comply with our legal obligations, such as tax or regulatory requirements.
4. How We Use Your Information
We use your information for the following purposes:
-
To provide, operate, and maintain our services.
-
To improve, personalize, and expand our app.
-
To process transactions and manage your subscription.
-
To communicate with you, including sending updates and promotional materials (where you have consented to receive such communications).
-
To analyze usage and performance to enhance our app.
-
To comply with legal obligations and protect our legal rights.
5. Sharing Your Information
We may share your information with:
Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer support.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
Legal Requirements: If required by law or to protect the rights and safety of our company and users.
6. International Transfers
Your information may be transferred to and processed in countries outside your residence, including those that may not have data protection laws as comprehensive as those in your country. We ensure that adequate safeguards are in place to protect your information during international transfers, in accordance with applicable laws, such as the use of Standard Contractual Clauses or other approved mechanisms.
7. Your Rights Under the Personal Data Protection Policy
You have the following rights under this policy:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete information.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restriction of Processing: You can request restriction of processing under certain conditions.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we process your data based on consent, you may withdraw your consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at Enquiry@originartistic.com. We will respond to your request within the timeframe required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, or as otherwise required by applicable laws. The retention period may vary depending on the nature of the data and the purpose of processing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app or website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights under this Policy, please contact us at:
OAM Origin Management
3.02, Level 3, Jalan Kubah Makam Di-Raja, Batu Satu,
Kampong Parit, Kianggeh,
Bandar Seri Begawan, Brunei Darussalam
+6738710888